Abstract—This paper presents the applications of Analytical Hierarchy Process (AHP) and computer simulation within the context of operators’ evaluation and allocation. AHP can be used to evaluate the performance of operators while computer simulation can be applied in analyzing the impact of production system performance if the operators’ performance is included in the operator allocation decision. The combination of the methods used in this study, improve the flexibility of the operator allocation decision. The results of the study are compared. It is found that operator allocation decision with the consideration of operators’ performance will affect the performance of the production system and outperform the current operator allocation decision.

Index Terms—AHP, computer simulation, operator allocation.

Ruzanita Mat Rani is with the Centre for Statistical and Decision Sciences Studies, Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia (e-mail: ruzanita@tmsk.uitm.edu.my).
Wan Rosmanira Ismail is with the School of Mathematical Sciences, Faculty of Science and Technology, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia (e-mail: wrismail@ukm.my).
Mohd Nizam Ab. Rahman is with the Department of Mechanical and Materials Engineering, Faculty of Engineering & Built Environment, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor, Malaysia (e-mail: mnizam@eng.ukm.my).

Cite: Ruzanita Mat Rani, Wan Rosmanira Ismail, and Mohd Nizam Ab. Rahman, "Operators‘ Evaluation and Allocation in SME‘s Food Manufacturing Company Using Analytical Hierarchy Process and Computer Simulation," International Journal of Applied Physics and Mathematics vol. 4, no. 3, pp. 215-222, 2014.